Privacy Policy
Our Commitment To Your Privacy
Inner Peace Counseling, LLC respects your privacy and works to protect the personal information you share with us. This Privacy Policy explains how we collect, use, protect, and share information through our website and related communication tools.
Your privacy matters. Therefore, we only collect information that helps us respond to your requests, provide helpful website access, and support your interest in counseling services.
This page applies to information collected through innerpeacecounsel.com. It does not replace any HIPAA Notice of Privacy Practices, clinical consent forms, intake forms, or signed care documents.
Table Of Contents
This Privacy Policy explains what information we collect, how we use it, how we protect it, when it may be shared, and how you can contact Inner Peace Counseling with privacy questions.
Review This Policy
- Information We Collect
- How We Use Information
- Website Forms And Contact Requests
- Health Information And Counseling Requests
- Cookies And Website Data
- Third-Party Services
- How We Share Information
- How We Protect Information
- Email, Phone, And Text Communication
- Children’s Privacy
- Your Choices
- External Links
- Policy Updates
- Contact Us
Information We Collect
Inner Peace Counseling may collect personal information you choose to provide, website usage information, and basic technical information from your device or browser. We collect this information to respond to requests and improve website access.
Information You Provide
You may choose to share your name, phone number, email address, preferred contact method, message details, or other information through a form, phone call, email, or scheduling request.
Also, you may share general information about counseling needs, service interests, availability, or questions about getting started.
Information Collected Automatically
Our website may collect basic technical information, such as browser type, device type, pages visited, date and time of visit, referring website, and general usage data.
This information helps us understand how visitors use the website. Therefore, it may help us improve page content, navigation, and user experience.
How We Use Information
We use collected information to respond to requests, provide website access, communicate about services, improve the website, support scheduling, and meet legal or professional obligations when applicable.
Common Uses
- Respond to your questions or consultation requests.
- Contact you by phone, email, or another method you provide.
- Share information about counseling services.
- Support scheduling or new-client communication.
- Improve website content, security, and performance.
- Maintain records when required by law or professional standards.
We Do Not Sell Personal Information
Inner Peace Counseling does not sell your personal information. Also, we do not use your personal information for unrelated third-party sales.
Website Forms And Contact Requests
Website forms help visitors contact Inner Peace Counseling, ask questions, or request a consultation. If you submit a form, we use the information you provide to respond to your request.
Information Sent Through Forms
Contact forms may ask for your name, phone number, email address, and message. Therefore, you should only include information you feel comfortable sharing through a website form.
Please avoid including urgent, highly sensitive, or crisis-related details in a website form.
No Emergency Support Through Website Forms
Website forms do not provide emergency support. If you face a life-threatening emergency, call 911 or go to the nearest emergency room.
If you are in emotional crisis, call or text 988 for the Suicide & Crisis Lifeline in the United States.
Health Information And Counseling Requests
Some information you share may relate to mental health, counseling needs, symptoms, or care questions. Inner Peace Counseling treats this information with care and follows applicable privacy duties when clinical services begin.
Website Contact Is Not The Same As Treatment
Sending a message through the website does not create a counselor-client relationship by itself.
A counseling relationship begins only after appropriate intake steps, consent forms, clinical review, and scheduling are completed.
HIPAA And Clinical Privacy
If you become a client, your protected health information may receive additional privacy protections under HIPAA and related clinical privacy rules.
Also, you may receive separate intake, consent, and privacy documents that explain how clinical information may be used and disclosed.
Third-Party Services
Inner Peace Counseling may use third-party tools to support website hosting, analytics, forms, scheduling, communication, security, or performance. These providers may process limited information to help the website work properly.
Examples Of Third-Party Tools
Third-party tools may include website hosting services, analytics tools, form tools, spam protection tools, scheduling tools, or communication platforms.
These providers have their own privacy and security practices. Therefore, their policies may apply when you interact with those tools.
How We Protect Information
Inner Peace Counseling uses reasonable administrative, technical, and practical safeguards to protect personal information. However, no website, email, form, or online system can guarantee complete security.
Reasonable Safeguards
We work to protect information from unauthorized access, misuse, loss, or disclosure.
For example, safeguards may include secure website tools, limited access, professional practices, and trusted service providers.
Online Security Limits
Internet communication can carry risks. Therefore, please do not send urgent, highly sensitive, or crisis information through general website forms.
Email, Phone, And Text Communication
If you contact Inner Peace Counseling by email, phone, text, or website form, we may respond using the contact information you provide. These communication methods may have privacy limits.
Communication Risks
Email and text messages may not be fully secure. Also, other people with access to your device or account may see messages.
Therefore, please consider what information you include in email, text, voicemail, or website messages.
Consent To Respond
When you provide contact information, you allow Inner Peace Counseling to respond to your request using that information.
You may ask us to use a preferred contact method when possible.
Children’s Privacy
This website is not designed to collect personal information from children without appropriate parent or guardian involvement. If you believe a child has submitted information through the website, please contact us.
Parent Or Guardian Contact
If a parent or guardian has concerns about information submitted through the website, they may contact Inner Peace Counseling.
We will review the concern and respond as appropriate.
Your Choices
You may contact Inner Peace Counseling to ask questions about information you submitted through the website. Also, you may ask us to update or delete certain contact information when appropriate.
Contact Preferences
You may ask us to use a preferred contact method. For example, you may prefer phone, email, or another available communication method.
Also, you may ask us not to contact you for nonessential communication.
Record Limits
Some records may need to be kept for legal, professional, clinical, administrative, or security reasons.
Therefore, not all information can always be deleted on request.
External Links
Our website may link to other websites, including trusted mental health resources or service platforms. Inner Peace Counseling is not responsible for the privacy practices of external websites.
Review External Policies
If you click a link to another website, that website may collect information under its own privacy policy.
Therefore, you should review the privacy policy of any external site you visit.
Policy Updates
Inner Peace Counseling may update this Privacy Policy from time to time. Updates may reflect changes in website tools, privacy practices, services, or legal requirements.
Updated Policy Date
This Privacy Policy was last updated on June 6, 2026.
When updates are made, the revised policy will be posted on this page.
Contact Us About This Privacy Policy
If you have questions about this Privacy Policy or how your information is handled, please contact Inner Peace Counseling, LLC by phone, email, or mail.
Inner Peace Counseling, LLC
2425 Medina Road
Medina, OH, 44256
Phone: (216) 527-5731
Email: mkoewler@innerpeacemind.com
Also, you can visit the Contact page for more ways to reach us.
